Shipping & Returns

Express delivery available on request

If you require urgent delivery for a special occasion please contact the studio ajljewellry@gmail.com and we will do our best to accommodate your request. 

Refund Policy

We are looking forward to your jewelry being loved. If your purchase is not fully satisfied, an exchange or credit invoice is available within 14 days of purchase.

We also provide a refund if the item is returned without wear and within 14 working days after receipt of the purchase, in its original packing.

Due to health regulations AJL is unable to refund or exchange on pierced earring purchases.

Please note, all custom and made to order pieces are non-refundable.

Delivery method

United States: USPS first class mail.  Free delivery on orders over $100.  A tracking number will be supplied via email when your order has been dispatched. 

International: please contact AJL prior to ordering at ajljewellry@gmail.com for shipping cost, import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer.

How your jewelry will arrive

Your order will be arrive in an echo friendly unbranded external box or envelope. The jewelry is gift wrapped and packaged in recycled custom branded AJL Jewelry box and or pouch for you to re-cycle and protected by recycled tissue paper.